Carrières

Functional Responsibilities
• Lead and mentor the IT Technical Team.
• Communicate and adhere to new procedures, policies and goals.
• Monitor queues and assist with daily goals and conduct quality control to reduce errors to improve procedures.
• Establish, recommend and implement policies to ensure the quality, timely and efficient design of customer-oriented services.
• Handle escalated issues from users.
• Provide technical user support.
• Oversee ticket system operation and maintenance.
• Implement, maintain and oversee technical support tools, such as the ticketing and monitoring tool, remote access software and security password managers.

Managerial Responsibilities
• Supervise and lead direct reports.
• Assist with development of team objectives, as well as individual objectives for direct reports by ensuring that performance is aligned with those objectives. Ensure that supervisors within team are establishing objectives that are in alignment with departmental objectives, in collaboration with the Senior Manager of IT.
• Identify training needs, recommend solutions, and support training and development.
• Conduct periodic performance evaluations for direct reports and assist supervisors through formal performance evaluations and regular one-on-one meetings.
• Promote ongoing, effective and open communication with employees. Keep staff members informed of decisions that impact them and/or their department.

Other Responsibilities
• Maintain up do date knowledge and skills in area(s) of responsibility.
• Perform other duties as required.

Functional Responsibilities 

• Collaborate with CFNs and entities on land use planning and lands management, using ArcGIS platforms and tools hosted by the Cree Nation Government. 
• Develop protocols, processes and workflows governing the management of land use data within the organizational platforms. 
• Provide GIS analysis and design maps responding to specific issues identified by the Land Use Planning team, the EPC, and other Cree governments and entities related to land use planning. 
• Participate in data collection through land use mapping, use of applications or any other data collection processes. 
• Support the development of data collection methods and data management protocols to ensure the secure and effective use of spatial data, particularly Cree land use data for planning and land management purposes. 
• Work with the GIS Unit and others as needed on GIS capacity building within CFNs, in order to ensure that these entities can work and collaborate effectively with the Land Use Planning team and the EPC on land use planning and land management issues.

Other Responsibilities 

• Maintain up-to-date knowledge and skills in area(s) of responsibility. 
• Perform other duties as required. 

Functional Responsibilities
• Monitor the Child and Family Services offered by the Childcare Centres and ensure that they operate efficiently within the specifications of the Cree Nation Government and of the provincial Act Respecting Childcare Centres and Childcare Services.
• Participate in the implementation of standards for the provision of quality educational services within each of the programs in place throughout all Childcare Centres, in collaboration with the CFS Department team.
• Liaise with the other employees of the CFS Department and the Director to ensure a proper flow of information leading to the best quality services possible for children and parents using local Childcare Centres.
• Ensure that the background inquiries procedure is applied by local Childcare Centres.
• Prepare Childcare Centres for inspection of their programs and services, ensuring conformity with the MF policies and work procedures including the proper maintenance and security of employee files, and ensuring compliance with regulations concerning the health and safety of children attending the centres in direct collaboration with the Regional Inspection Officer.
• Assess and analyze compliance issues in the Childcare Centres, including identifying consequences of non-compliance and developing remedial action plans for Childcare Centres to follow.
• Follow up with Childcare Centres on remedial action plans and ensure that recommendations are followed.
• Ensure that the Cree Nation Government/MF policies and guidelines for handling complaints are followed and ensure follow-ups as required.
• Participate in the hiring and evaluation of Directors in collaboration with the Boards.

Interaction/Communication Responsibilities
• Inform and guide the Boards of Directors with respect to their roles and responsibilities.
• Provide professional and technical support and expertise to the Directors and Coordinators of Cree Childcare Centres as well as to the Boards of Directors regarding the full range of their activities.

• Provide advice and guidance to Directors and Coordinators in applying policies and procedures with respect to the selection, orientation, development and evaluation of personnel.
• Carry out all visits to the communities that are under her/his responsibility.
• Participate and act as a regional resource person in general assemblies of local Childcare Centres, including preparing all documents ahead of the general assemblies and subsequently updating bylaws according to conclusions.
• Ensure liaison, information and representation services on behalf of the Department with all the local Childcare Centres.
• Ensure liaison with local resources involved in the delivery of services to children.

Other Responsibilities
• Maintain up-to-date knowledge and skills in area(s) of responsibility.
• Perform other duties as required.